Privacy Policy
Yoflic (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
• Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
• Transactional Information: We collect details about your purchases, such as the products you buy, the date and time of your purchase, and the payment method used.
• Technical Information: We collect information about your device and how you interact with our website, including your IP address, browser type, operating system, and browsing history. This may also include information collected through cookies and similar technologies.
• Communication Information: When you communicate with us, we collect information from your messages, including any feedback, inquiries, or requests.
2. How We Use Your Information
We use the information we collect for various purposes, including:
• Order Processing: To process and fulfill your orders, including managing payments, shipping products, and providing customer support.
• Personalization: To personalize your shopping experience by remembering your preferences, showing you relevant products, and tailoring our marketing communications.
• Communication: To send you order confirmations, updates, marketing emails, newsletters, and responses to your inquiries.
• Security: To protect our website and your information from unauthorized access, fraud, and other security threats.
• Analytics: To analyze and improve our website, services, and customer experience through data aggregation and trend analysis.
3. How We Share Your Information
We may share your information with third parties in the following situations:
• Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, website hosting, data analysis, and marketing services. These service providers are only authorized to use your information as necessary to provide these services.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
• Protection of Rights: We may disclose your information to protect our rights, property, and safety, or the rights, property, and safety of others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
5. Your Rights and Choices
You have the following rights regarding your personal information:
• Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in the email or contacting us. Please note that you may still receive non-marketing communications, such as order confirmations and updates.
• Data Deletion: You can request the deletion of your personal information by contacting us. We will comply with your request to the extent required by applicable law.
• Do Not Track: Our website does not currently respond to “Do Not Track” signals from browsers.
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. International Data Transfers
If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India, where our servers and central database are located. By using our website, you consent to the transfer of your information to India.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
Thank you for trusting Yoflic with your personal information.
This Privacy Policy outlines how Yoflic collects, uses, and protects customer information, ensuring transparency and compliance with relevant data protection laws.